Refund policy

We hope you love your purchase! Due to the nature of our product and business, we do not accept returns or exchanges unless the item arrives damaged or defective beyond the boundaries of the artisan nature (handmade, as per the product description, this may mean that there are natural flaws inherent to the product).

Damaged or Defective Items: If your product arrives damaged or defective, please email us here within 7 days of receiving your order. Be sure to include:

• Your order number
• A description of the issue
• Clear photos of the damaged or defective item

Once we have verified the issue, we will work with you to determine the best-fit resolution. We reserve the right to request additional proof if necessary.

General Inquiries: For any questions or concerns about your order, feel free to reach out to us here. We’re here to help.